At KOALA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

• When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

Non-Personal Information:

• We may collect non-personal information such as browser type, operating system, IP address, and browsing behavior on our website to improve your shopping experience and enhance our services.

2. How We Use Your Information

To Process Transactions:

• We use your personal information to process orders, manage your account, and provide customer support.

To Improve Our Services:

• We analyze non-personal information to improve our website’s functionality, enhance user experience, and understand our customers’ preferences.

To Send Marketing Communications:

• With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.

To Comply with Legal Obligations:

• We may use or disclose your information to comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

Service Providers:

• We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.

Legal Requirements:

• We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.

Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

Access and Correction:

• You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer service.

Deletion:

• You may request the deletion of your personal information, subject to certain legal obligations and legitimate business purposes.

Opt-Out:

• You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

KOALA Stationery Products Email: [Insert Email Address] Phone: [Insert Phone Number] Address: [Insert Address]

Thank you for trusting KOALA with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.